Don't Tap That Support

We usually reply within a day.

Email support@hallsoftwaresolutions.com with your device, iOS version, and what happened. A screenshot or screen recording helps a lot.

Common questions

How do I remove the ads?

On the home screen tap Remove ads & purchases and buy Remove Ads once. It is a one-time purchase, not a subscription.

I bought Remove Ads but I still see ads.

Open Remove ads & purchases and tap Restore Purchases. Make sure you are signed in to the same Apple Account you bought with. If it still does not work, email us with the date of the purchase.

Why can't I see the leaderboard?

The leaderboards use Apple Game Center. Open Settings > Game Center and sign in, then come back to the app. Your best score is posted automatically, including the one you set before the leaderboards existed.

How do I change the name shown on the leaderboard?

The leaderboards show your Game Center nickname. Change it in Settings > Game Center. The name on the app's home screen is only for you and for challenges you share.

Someone on the leaderboard has an offensive name. What can I do?

Names come from Game Center. Tap Open in Game Center on the leaderboard screen, open that player's profile, and report it to Apple. You can also email us.

How do I see only my friends?

Tap Friends above the leaderboard and allow access to your Game Center friends. If you said no earlier, turn it on in Settings > Game Center.

When does the Weekly Challenge reset?

Every Monday, the same moment for everyone, when the Game Center weekly leaderboard starts a new week. The countdown on the Weekly Challenge screen shows the time left.

Why was my weekly score not accepted?

Scores are checked for plausibility: the reaction times have to be possible for a person and fit each command's time limit. If a legitimate run was refused, email us with the week and your score.

My best score disappeared.

Your personal best is stored only on your phone, so deleting the app removes it and we have no copy to restore.

Is there a web version?

No. The browser version has been retired. Don't Tap That is available for iPhone on the App Store.

Privacy

See the privacy policy for what is stored on your device, and how the Game Center leaderboards work.